Video Case Studies
Emails and other written feedback on Compass Pools
The Compliance Certificate came through today so we just wanted to say a huge THANK YOU to everyone involved in getting our pool up and running! Despite the weather working against us, we got there in the end and we appreciate everything you have all done.
Nikki, the Waimak Council Inspector raved about Compass Pools, saying that you are better to deal with than all the other pool companies put together! Clearly you have them sorted, which certainly made our lives easier! Thank you!
Please pass on our thanks to all the boys and girls involved in the creation of the Herbie pool. I still can’t believe it’s there!!Cheers and have a great summer,
Tina, Scotty, Casey and Max
Following the install, the after-care service provided by Steve and Warren has made the whole process a pleasurable experience and we would highly recommend Ultimate Pools to anyone thinking of purchasing a pool.
To Stu, Noel and the Compass Team
Thank you! Amazing job, great team and perfect result. We really appreciate all your efforts and are looking forward to many summers around the lovely Compass Pool.
Hamish and Juliet Gray
Hi Stu, Jan Team
Thank you all for the help I received in installing my pool and for all the helpful information – a bit daunting at the beginning when I knew I had to look after it on my own. I have had the pool for 3 years and I am still blown away with how easy it is to care for my Compass Pool, the Vantage cleaning system really is the best thing around.
My family and I are looking forward to another great summer.
“We found it really easy to work with the team at Compass Pools Christchurch. Right throughout the process everything was very well communicated and we knew what to expect. The pool looks great and is clearly a quality product”
Mike Greer Homes Canterbury Limited
What a fabulous summer we have had and have enjoyed every minute in our beautiful pool. We both just love it and have had so many good comments from friends. I have attached some photos for you to show other customers that are thinking of the Ice Blue - we love the colour. Everything is running smoothly with the pool and it is so easy to maintain.
Jill and Ken Weir
I bet I don’t need to tell you how much we enjoy the pool every single day I’m sure. The whole family loves it and we spend so much time in it that it’s almost hard to believe. The kids are going to be hard-core swimmers! Melody, the 3 year old, swims lengths already and begs us to jump in several times a day. It looks as good as ever, the water is beautifully clear (and we never have to clean it, thanks to the Vantage system).
Christelle and Regis Savry
Oxford - 2015
“Fabulous pool. The self-cleaning feature is something we thought hard about because we hadn't heard of it before. We would never consider getting a pool without that feature now. We have all the enjoyment of having our own pool without the normal hassles of cleaning it. Fantastic! Roll on another summer! Stu and Jan have been awesome to work with, professional, fun and they do a fabulous job."
Debbie and Richard Brown, Geraldine.
“It survived the quakes – thanks to the pool’s design and installation”.
Mike and Deborah Talbot,
Hi Jan and Stu
Dear Stuart and Jan
Hi Stuart and Jan
“Just a small message to let you both know that we loved our pool last summer and can’t wait for this summer to arrive! The best part about Compass Pools is the ONGOING service that you provide....I am one of those annoying clients that always wants chemical advice and you are always happy to return a call and make sure that we get the right advice. When you live in an isolated area like we do that kind of service is invaluable! As you know we have already recommended you to our friends. I happen to know that the Allred family from Methven are also thrilled with their Compass Pool that you put in. Well done!”
“It is always a pleasure to deal with a company such as Compass Pools NZ who are excited and extremely confident about the product they are selling. They offered a wealth of information regarding the various options available without the pressure of any sales pitch. We are convinced that our Compass Pool is the best product available on the market today and are confident our young family will have many more years of problem free enjoyment.
“When looking around for a swimming pool we chose a Compass Pool because of the self cleaning system (Vantage) and due to the structure and materials of the pool (being a pre-moulded ceramic composite pool). We live in a high water table area and heard that people had problems with other pool types. Our pool was installed in time for Summer 2009 and ourselves and our children have thoroughly enjoyed it.We found both Jan and Stu very easy to deal with. The employees of Compass Pools were very professional and pleasant. The whole experience of choosing, installing and now utilising the pool has been an all round positive experience. Even though it’s winter, with the in-pool lighting and gorgeous colour we are able to light it up on these cold nights and visually enjoy its beauty. We have no regrets on installing a Compass Pool.”
“We first spoke with Stu and Jan from Compass Pools when we were thinking of landscaping concepts for our rural property. After tossing a few ideas around, we decided to go ahead with a pool. Dealing with Compass Pools has been very good, when we had some subcontractor woes, they really went the extra mile and took charge and responsibility of everything associated with their pools. They try very hard to do the best they can for themselves and their customers. Their customer care is really up there, they worked through the earthquake to get the pool in and that was no easy job!The end result is excellent. The Australian pool has an outstanding construction, of course coming from a country where home pools are commonplace, you’d think they’d know their stuff, and they do. The construction is excellent, well thought-out and the easy care maintenance is definitely a bonus. At the end of the day, what we really love about our pool is the luxury of having a pool at your front door – especially over the hot summer we’re having.”
“I first started talking to Jan and Stu at Compass in Nov 2009 about getting a new pool. We were very impressed by the product and its features. We particularly liked the fact that there is no 'building' of a pool on site, it comes ready to go.The team at Compass was great, and they really do have a fantastic product. What we like in particular is how we could spec our pool so it is fully automated, which means very limited cleaning for us, the pool monitors all its chlorine needs and it adjusts pH by itself. So the favourite feature for us is not having to clean and maintain it all the time.”
We have had our Compass Pool for 7 years now and we love it. Consistent water quality and extremely low maintenance make operating our pool a dream. The Vantage Self-cleaning system is amazing and is a must for every Compass Pool. After sales support has been faultless and I would highly recommend Compass Pools to anyone considering investing in a swimming pool.
We brought our pool in 2007 and over this time we have never cleaned our pool manually. As we live on a farm we get large amounts of grass and debris when there are North West winds. All we do is turn our Vantage Self Cleaning system on for longer. We wouldn’t even know how to clean our pool manually.
Phil and Sally Thompson
We wish to express our gratitude to Compass Pools.
The professional manner and camaraderie amongst your team from selection and digging through to tilling and completion was fantastic.
Stu, your relaxed, efficient, happy manner and huge knowledge are an asset and the advice you gave us with pool landscaping was much appreciated – we went blank!
Again, your patience when teaching us about the chemicals was great.
You are a fantastic team that made a complicated, expensive process very easy and enjoyable!
We are thrilled with our pool. Many thanks to you all. Roll on summer!
Yours sincerely ,
Sue and Doug Lawson
The kids have been in the pool almost every night, two hours tonight! I even got in on Saturday! We are so lucky to have some swimming time before winter, thanks so much for the great job you did. Love the Vantage cleaning system, it is brilliant!
Kylie and Jamie Reith